FAQ
Our Location
- Toronto, Canada
- cmwigs.shop@gmail.com
What types of wigs do you offer?
We only carry 100% human hair wigs. Our collection includes various styles, textures, lengths, and colors to suit your preferences.
Can I customize my wig?
Yes, our wigs can be customized. If interested, please contact us via email or our Instagram page @cm.wigs to discuss your specific needs, such as cap size, hair colour, or texture.
How do I care for my wig?
Please check our Wig Care Guide on our Homepage for more information.
What is your return policy?
We do not accept returns or exchanges on wigs due to hygiene concerns, once they've been worn or altered.
How long does shipping take?
Shipping takes 5-7 business days once your order is placed.
Do you offer international shipping?
Yes, we ship worldwide. Shipping rates and delivery times vary by location. Any customs fees or duties are the buyer's responsibility.
Can I use heat styling tools on your wigs?
Yes, our 100% human hair wigs are heat-friendly.
How long will my wig last?
With proper care, 10+ years. Longevity depends on how often the wig is worn and how well it is maintained.
What is the difference between Transparent Lace and HD Lace?
Transparent Lace fits all skin tones but are more durable and cheaper. HD Lace fits all skin tones but are more natural.