Shipping policy
Processing Time
- All orders are processed within 3 business days (excluding weekends and holidays).
- Processing times may vary during high-demand periods or for custom wigs.
Shipping Rates & Delivery Estimates
We offer a flat shipping rate of $25 on all orders.
Shipping Locations
We currently ship worldwide. If you're not able to process your order based on your location, please contact us.
Tracking Information
Once your order has shipped, you will receive an email with your tracking number. You can also track your order through your order status page on our website.
Lost, Stolen, or Delayed Packages
We are not responsible for lost, stolen, or delayed packages once they have been shipped. Please contact the shipping carrier directly for any issues.
Shipping Address Accuracy
Please double-check your shipping address before placing an order. If an incorrect address is provided, we are not responsible for undelivered packages.
International Orders
- International customers are responsible for any customs duties, taxes, or fees imposed by their country.
- Delivery times for international orders may vary depending on customs processing.